Travel Agent Mishaps

The following are allegedly actual stories provided by travel agents...

- I had someone ask for an aisle seat so that his or her hair wouldn't get messed up by being near the window.

- A client called in inquiring about a package to Hawaii. After   going over all the cost info, she asked, "Would it be cheaper to fly to California and then take the train to Hawaii?"

- I got a call from a man who asked, "Is it possible to see England  from Canada?" I said, "No." He said "But they look so close on the map."

- Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1 hour layover in Dallas. When I asked him why he wanted to rent a car, he said, "I heard Dallas was a big airport and I need a car to drive between the gates to save time."

- A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20am and got into Chicago at 8:33am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. Finally I told her the plane went very fast, and she bought that!

- A woman called and asked, "Do airlines put your physical description on your bag so they know who's luggage belongs to who?" I said, "No, why do you ask?" She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said FAT, and I'm overweight, is there any connection?" After putting her on hold for a minute while I "looked into it" (I was actually laughing) I came back and explained the city code for Fresno is FAT, and that the airline was just putting a destination tag on her luggage.

- I just got off the phone with a man who asked, "How do I know which plane to get on?" I asked him what exactly he meant, which he replied, "I was told my flight number is 823, but none of these darn planes have numbers on them.

- A woman called and said, "I need to fly to Pepsi-cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah, whatever."

- A businessman called and had a question about the documents he needed in order to fly to China. After a lengthy discussion about passports, I reminded him he needed a visa. "Oh no I don't, I've been to China many times and never had to have one of those." I double checked and sure enough, his stay required a visa. When I told him this he said, "Look, I've been to China four times and every time they have accepted my American Express."

- A woman called to make reservations, "I want to go from Chicago to Hippopotamus, New York." The agent was at a loss for words. Finally, the agent: "Are you sure that's the name of the town?" - "Yes, what flights do you have?" replied the customer. After some - searching, the agent came back with, "I'm sorry, ma'am, I've looked up every airport code in the country and can't find a Hippopotamus anywhere." The customer retorted, "Oh don't be silly. Everyone knows where it is. Check your map!" The agent scoured a map of the state of New York and finally offered, "You don't mean Buffalo, do you?"

 

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